Get Answers To Your Questions About Star Shower® Laser Magic®
I ordered my Star Shower® Laser Magic® and it said shipping will take 3-6 weeks. Why so long?
Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks. However, we always do our best to plan for those times of the year so we can avoid “back orders.”
Help! I placed an incorrect order. How can I change this?
What you want to do is call this toll free number for customer service: 1-844-863-0169. To find your order they will need your phone number (or email address if you provided it), last name, and zip code. They will absolutely get your order fixed for you. Keep in mind order processing takes a full 24 hours, so they may not have your order in the customer service system until at least 24 hours after you've placed your order.
I ordered Star Shower® Laser Magic® , but I haven't been charged yet. When should I expect to be charged?
We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipped to your address.
Is Star Shower® Laser Magic® ™ available in any other colors besides red and green?
At this time Star Shower® Laser Magic® ™ only comes in red and green, which are great for any occasion.
Help! I turned on my Star Shower® Laser Magic® ™ and nothing happened!
To save electricity, Star Shower® Laser Magic® ™ has been designed to only turn on in the dark. Test the unit in a dark room.
Is Star Shower® Laser Magic® ™ battery operated?
Star Shower® Laser Magic® ™ is not battery operated, but comes with a foot long, 2-prong wire plug that fits into any indoor/outdoor extension cord.
Is my Star Shower® Laser Magic® ™ safe to use anywhere?
Lasers must meet rigorous FDA regulations and Consumer Product Safety standards. Star Shower® Laser Magic® ™ should be pointed directly at your home and never directly into the sky. Lasers should not be projected at or within the flight path of an aircraft within 10 nautical miles of an airport. If your intended surface is within 10 nautical miles of an airport, lower the angle of the Star Shower® Laser Magic® ™ so that no lasers point into the sky.
Is Star Shower® Laser Magic® ™ safe for people or pets' eyes indoors?
Star Shower® Laser Magic® ™ lights are safe as the laser is defracted but neither pets nor people should look directly into the lens for any extended period.
How long will my Star Shower® Laser Magic® ™ last?
The bulbs have been tested for durability and should last up to two years.
WHAT ARE Star Shower® Laser Magic®'S MEASUREMENTS?
Projector alone: 6.75-in x 3.75-in x 8-in
Projector with lawn stake attached: 6.75-in x 3.75-in x 13.75-in
Lawn stake: 8.25-in x 1.5-in diameter (portion that stick in ground is 4.75in long) Indoor Base 6.25-in diameter x 1-in
HOW LONG IS THE POWER CORD?
From the base of the unit to the edge of the plug: 16.62-in long
Just the wire part of the cord: 11.25-in long
THE POWER CORD WON'T REACH MY OUTLET. WHAT DO I DO?
Use an outdoor rated extension cord. Then, plug into a covered electrical receptacle.
WHAT COLOR IS LASER MAGIC™?
The plastic housing is navy blue. There's a silver accent ring where the light projects out and a decorative green and red band around the main housing.
WHAT IS THE POWER INFORMATION?
Star Shower® Laser Magic® runs on electricity.
Power Input: 110V AC
Maximum Power Output: Less than 5mW
WHAT CLASSIFICATION LASER DOES Star Shower® Laser Magic® USE?
Star Shower® Laser Magic® uses a Class 3R laser.
WHAT COLOR LASERS ARE PLAYED?
Star Shower® Laser Magic® has two color options. You can play the laser patterns in green or in a combination of green and red.
WHAT PATTERNS ARE INCLUDED?
Laser Magic™ includes the following 6 laser patterns:
- North Star
- Dot Pattern
CAN MORE PATTERNS BE ADDED TO LASER MAGIC™?
Currently, additional patterns cannot be added to Star Shower® Laser Magic®.
HOW DO I CHANGE THE LIGHT BULB?
Star Shower® Laser Magic® uses laser light. There are no light bulbs - changing a light bulb is not required.
I DON'T SEE AN "ON" BUTTON. HOW DO I TURN LASER MAGIC™ ON?
Locate the large oval button on the green and red metallic band on the Laser Magic™ housing. Press it down towards the left to turn on the green and red lasers. Press it down towards the right to turn on the all green. To turn off Laser Magic™, lightly press the button so it is in the center position.
I PLUGGED IN LASER MAGIC™, PUSHED THE BUTTON TO THE COLOR I WANTED AND NOTHING IS HAPPENING. WHY?
Star Shower® Laser Magic® only works in the dark. It has a special light sensor designed to save electricity. Laser Magic™ only turns on in the dark. Make sure you turn Laser Magic™ on in the dark.
WHAT MOTION SETTINGS DOES Star Shower® Laser Magic® FEATURE?
Pressing the red and white motion button sets Star Shower® Laser Magic® patterns in motion. Pressing it again pauses the motion. Star Shower® Laser Magic® has one motion speed setting.
CAN Star Shower® Laser Magic® BE PUT ON A TIMER?
Using a timer with Star Shower® Laser Magic® is not recommended. A timer can prevent the motion setting from starting automatically. Therefore, we do not recommend using a timer.
HOW LARGE OF A SURFACE DOES Star Shower® Laser Magic® COVER?
Star Shower® Laser Magic® covers up to 3200 square feet.
HOW DO I DETERMINE HOW MUCH COVERAGE I WILL GET?
The following shows you the appropriate distances for maximum coverage:
10 ft from house - 206 sq ft coverage
20 ft from house - 824 sq ft coverage
25 ft from house - 1288 sq ft coverage
30 ft from house - 1854 sq ft coverage
35 ft from house - 2524 sq ft coverage
40 ft from house - 3296 sq ft coverage
DOES Star Shower® Laser Magic® PLAY MULTIPLE PATTERNS AT ONCE?
Star Shower® Laser Magic® only plays one pattern at a time. However, purchasing two or more Laser Magic™ projectors allows you to play more patterns at the same time. For optimal results, we suggest using multiple Laser Magic™ projectors.
IS Star Shower® Laser Magic® WEATHERPROOF?
Star Shower® Laser Magic® is weather-resistant. It will withstand a gentle rain or snow. Laser Magic™ is not intended to be submerged in pools of water or be buried under excessive snow. If you are expecting inclement weather, remove Laser Magic™ before it occurs.
WHAT TEMPERATURES CAN Star Shower® Laser Magic® OPERATE IN?
Star Shower® Laser Magic® operates in temperatures ranging from -30 degrees Fahrenheit to 100 degrees Fahrenheit (-35 degrees Celsius to 40 degrees Celsius). When temperatures are at or below freezing, Star Shower® Laser Magic® may need up to 10 minutes to warm up.
WHAT IS THE DIFFERENCE BETWEEN THE STANDARD Star Shower® Laser Magic® AND THE DELUXE Star Shower® Laser Magic®?
The deluxe Star Shower™ Laser Magic™ includes everything that the standard Laser Magic™ includes, as well as a wireless remote and adapter. The wireless remote gives you the freedom to turn on your Laser Magic™ without leaving the comfort of your home - perfect for those especially brisk evenings!
WHY DOESN'T MY Star Shower® Laser Magic® LOOK AS BRIGHT AS THE COMMERCIALS?
Laser Magic™'s brightness is effected by competing light sources. Street lights, porch lights, headlights, etc. can make the laser lights appear dimmer. Try turning off some of the light sources you control, like landscaping lights, any outdoor lights on your home, etc. This should help.
WHAT IF I DON'T LIKE Star Shower® Laser Magic®?
Your satisfaction is 100% guaranteed. if you are dissatisfied with your Star Shower® Laser Magic® for any reason, simply return the product within 30 days for an easy refund of your purchase price, excluding shipping and handling. See our return policy for more information. Exceptions may apply.
SEE THE DIFFERENCE!
- Star Shower® Laser Magic®
Adds Colorful Lights to Your Home
Quick & Easy Set Up
Great for Inside & Outdoor Use
Use for Multiple Holidays
Sparkeling Patterns Dazzle Your Home in Seconds
Your Satisfaction is 100% Guaranteed
OFFER: Order your Star Shower Laser Magic for only $39.99 plus $9.99 shipping and handling. Your purchase also includes an extra-long stake for outdoor use, and indoor base and 6 laser images! But wait! Double your order and we'll send you a second Star Shower Laser Magic set. Just pay a separate fee of $19.99. UPGRADE to the Star Shower Laser Magic Deluxe Offer and receive the Star Shower Laser Magic, 6 laser images, extra-long stake, indoor base, AND the wireless remote so you can control your Star Shower Laser Magic from anywhere inside your home - Yours for only $59.98 plus $9.99 shipping and handling. Double your deluxe offer and just pay a separate fee of $39.98 plus $9.99 shipping and handling. Order now! GUARANTEE: Your satisfaction is 100% guaranteed. If you are dissatisfied with your Star Shower Laser Magic for any reason, simply return the product within 30 days for an easy refund of your purchase price, excluding shipping and handling. See our return policy for more information. Exceptions may apply.